Why Transfunnel's HubSpot WhatsApp Integration?
Communicate seamlessly with your customers from comfort of HubSpot
Put an end to all clueless conversations with Transfunnel's WhatsApp Integration for HubSpot - and engage with your contacts conveniently, from within HubSpot, without switching to other apps. Avail the benefits of:
Bulk WhatsApp Messaging - With Personalisation and Automation
1-to-1 WhatsApp Messaging
WhatsApp-like interface within Hubspot
Recorded conversations in contact's activity
Share audio, documents, image, text and video messages
Setup automated WhatsApp replies
Create Deals, support tickets automatically based on WhatsApp
In compliance with WhatsApp's Terms of Service, you must use a WhatsApp Business account when integrating with WhatsApp and the WhatsApp Business A/c should be linked to a Verified Business A/c on Meta Business Manager.
The integration enables you to view and use the WhatsApp feature just like you do on your phone. You can send images, text, audio, video, documents and locations to your contacts from within HubSpot.
More details below:
| Type | Format |
| Text | Message of maximum 4096 characters |
| URL | JPG, PNG, MP3, MP4, PDF, PPT, DOC/DOCX and XLS/XLSX |
| Image | JPG, JPEG, PNG |
| Document | PDF, DOC(X), XLS(X), PPT(X) and TXT |
| Video | MP4 & MPEG |
| Audio | AAC, MP3 and OGG |
| Location | Current or Map location |
| Template | Text message only |
Yes. Bulk WhatsApp messages can be automatically sent to your contacts using the HubSpot automated workflows. Automated bulk WhatsApp messages can also be triggered based on contact properties.
A WhatsApp-like interface is similar to the WhatsApp application you use on your phone. All your sent and received messages will be recorded in the chat window of the interface. While text messages can be sent from this window, other types of WhatsApp messages can be sent from the one-on-one window.
Yes. You can create deals and support tickets automatically based on messages and save the time that you would otherwise spend checking messages and creating request-based tickets manually.
Yes. You can send automatic WhatsApp responses based on content of previous messages. You can set WhatsApp messages as triggers and actions using the HubSpot automated workflows.
Yes. The details of all messages sent irrespective of whether they were sent via automated workflows or one-on-one are recorded in the Contact's activity. All messages sent, delivered, read, message id, receiver details and timestamp can be accessed later.
Yes. You can create Active Lists based on messages sent and received. This allows you to filter the contacts based on the text.
Yes. Your support team can use Kaleyra voice calling to connect directly with your contacts with just one click from within HubSpot.
The call details are all recorded in the contact’s timeline under the ‘Calls’ tab. Your team can access call details directly from HubSpot by simply opening the contact’s timeline.
Call details pertaining to status of the call -- incoming or outgoing, answered or missed, duration, call recording, caller’s phone number, receiver’s phone number, location and more.
Yes. Once the call details are added in the contact’s timeline, your support team can add the call’s outcome as well as comments that can be referred to in the future.
You can send promotional, marketing, OTP, transactional, custom text messages and those using predefined templates.
Yes. You can send personalised 1:1 text to your contacts.
Yes. You can send bulk SMSes automatically with the HubSpot automated workflows. The Kaleyra app allows you to send bulk SMS texts based on previous SMSes as well.
Yes. You can create deals and support tickets automatically based on messages and save the time that you would otherwise spend checking messages and creating request-based tickets manually.
Yes. You can send automatic SMS responses based on content of previous texts. You can set SMS messages as triggers and actions using the HubSpot automated workflows
Yes. The details of all messages sent irrespective of whether they were sent via automated workflows or one-on-one are recorded in the Contact's activity. All messages sent, delivered, read, message id, receiver details and timestamp can be accessed later.
Yes. You can create Active Lists based on SMSes sent and received as well as filter the contacts based on the text.
Transfunnel is the HubSpot Diamond Solutions Partner, enabling businesses for a decade, specifically for Sales, Marketing and Management functions and now brings all its experience of understanding pain points of Businesses in engaging and delighting the prospects, as part of the "HubSpot WhatsApp Integration Application". This lets you realise the maximum power of WhatsApp combined with HubSpot and connect and engage your customers seamlessly.