HubSpot vs. Salesforce CRM - Which Is Best?
If you are one of those unable to decide between the two most popular, top- rated options: HubSpot and Salesforce CRM; then keeping a tab on their features; pricing models, ease of use, ease of implementation, customisation capabilities, support and whether all these fit your core requirements to help you address your business challenges, can help you make the right decision.
Let’s explore more about Salesforce vs. HubSpot to make it easy for you.
HubSpot Vs. Salesforce at a glance
HubSpot CRM and Salesforce CRM offer similar core features, but the difference between HubSpot and Salesforce lie in their budget and accessibility. The more premium plans you have with these platforms, the more features you have available to leverage. HubSpot is great for inbound marketing efforts, while Salesforce is more geared toward outbound marketing campaigns.
HubSpot vs. Salesforce Comparison - 2023
| Parameter | HubSpot | Salesforce |
|---|---|---|
| Platform | All-in-one platform offering Sales, Marketing and Services | More sales-oriented platform |
| Marketing Features | Extensive marketing features such as lead scoring, personalisation and more with free and startup plans | Extensive marketing features with premium plans |
| Sales reporting & forecasting | Accessibility of advanced sales analytics and reporting features to keep tabs on sales performance with premium plans. Also offers on the fly reporting with custom reports |
Advanced sales analytics and reporting features to get insights into sales progress with even baseline plans. Dashboard shows detailed pipeline view and revenue prospects. Moreover, the popular Forecasting feature is available on / user basis too |
| Ease of use | With a well-integrated dashboard and navigation, HubSpot offers strong onboarding with step-by-step guidance | Salesforce initially may seem to have a complex layout and offers onboarding with a demo-like account |
| Customisation | Customisable workflows and automation based on triggers | Customisable workflows as well as custom code |
| Coding access | No code access | All code capabilities access |
| Integrations | HubSpot App Marketplace has 1000+ applications for integration including free and paid such as Aircall, Mailchimp and much more | Salesforce offers buffets of integrations (2500+) on its trailhead including DocuSign, Conga Composer and more |
| Sales management process | HubSpot sales hub is a solid platform that allows sales reps to create deals, track progress of sales opportunities and helps in overall sales pipeline management | Sales Cloud is a comprehensive selling solution. You can create a custom sales report and add it to the dashboard to get insights into sales performance in one place |
| User-Interface | Quite friendly and easy-to-use interface | Slightly sophisticated user interface |
| Educational resources | Free certifications and courses to uplevel skills in different areas including sales, marketing and support | Free and paid certifications that are sales focused |
| Best known as | Inbound Marketing tool | Sales automation tool |
| Onboarding experience | Onboarding is a smooth experience for new users in HubSpot because it is detailed, dynamic and intuitive | Salesforce offers a wide range of customisable features that are taken care of during the onboarding experience |
| Layout | Simple, clean and easy to navigate layout | Sophisticated layout |
| Customer support | Email, phone, online chat, HubSpot community, HubSpot academy and the online Knowledge Base | Phone, online messaging, chat, research center and community forum |
| Best fit for | Small to mid-sized businesses | Large enterprises |
| Free trial | HubSpot offers 14-day free trial and free plan as well to get you started | Salesforce offers 30-day free trial, but no free plan |
| Pricing | HubSpot offers free, Starter, Professional and Enterprise Plans, ranging from free to 1200 USD/ month | Salesforce packages are designed on /month/ user basis and can range from 25 USD/ month/ user to 300 USD / month/ user. You can pay and add a feature to the existing plan |
HubSpot vs. Salesforce: Which is best for business?
Deciding upon which CRM platform is apt comprehensively relies on parameters such as industry size, requirements, budget and growth trajectory.
HubSpot gives you a clear look and feel with a simple interface, accessibility and free tools that best fit to accomplish small to medium size businesses requirements. On the other hand, Salesforce is better suited for larger enterprises with more complex needs.
Still want to explore the best of both the worlds?
With HubSpot and Salesforce Integration, you can definitely do that. You can use both platforms for your different teams if needed and integrate them to make the most of both platforms. With this fast, reliable, and powerful integration, data can be synced quickly and accurately. You can also take advantage of Reporting features of both platforms.
“The biggest advantage of SFDC HubSpot integration is that it provides end-to-end functionalities all through one united platform - allowing you to manage content marketing, sales and customer services, through the same integration. This in-turn can lead to an increase in teams’ productivity and their goal alignment by breaking down the silos most teams struggle with.”
Need a partner to help you with the integration? Let TransFunnel help you get the perfect SFDC integration, to help accelerate your business.
Why TransFunnel?
TransFunnel is a HubSpot-accredited Onboarding, CRM Implementation and Platform Enablement partner that can address all your concerns and suggest required solutions to cater to your business goals.
Still have doubts about your decision? Talk to our experts!
Next Blog
Gain expert insights to learn more about inbound methodologies and marketing automation
